Returns & Exchanges

At CENDRÉ, we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a 14-day return period for all full-priced items in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original CENDRÉ packaging, ensuring all tags and protective liners remain intact to qualify for a refund.

3

Ship Your Return

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing